Shipping and returns


We offer shipping through DHL Express at a flat rate of $20 for orders under $75.
For orders over $75, shipping is free.
Please note that the shipping cost does not include any customs duties or taxes that may be levied by your country.
Customers are responsible for paying any applicable customs duties or taxes.

Shipping Time

Once your order is placed, we will process it within 1-2 business days. After processing, your order will be shipped through DHL Express.
The shipping time will depend on your location and may vary from 1-4 business days.
You will receive a shipping confirmation email with a tracking number as soon as your order is shipped.

Returns & Exchanges

If the product does not meet your satisfaction, you can return it within 14 days of receiving your order. Please note that the refund will be for the amount you paid at the time of the transaction (not including items sold on sale or special Prices) and the customer will be responsible for the shipping costs back to us.
The product should be shipped in its original packaging as you received it.
In the unlikely event that an item is returned to us in an inappropriate condition, we may have to send it back to you.
All goods will be checked upon return.
You are responsible for the merchandise until it reaches us in the warehouse, so make sure the product is packed properly and cannot be damaged on the way.
Make sure you are using a mail service that insures you, for the value of the items you return and get your proof of delivery.
If the tracking number is included, please make sure to send it to

We’ll send you an email to let you know when the package is received and checked and of course the refund process.

Taxes and Customs Fees

Please note that all taxes and customs fees charged by local governments are the responsibility of the customer.

Cancel or change your order

To cancel or change an order you may contact our customer service

Our customer service is available Sunday-Thursday 09:00 – 20:00 (GMT+2)

After working hours you can send us an email to:
Please specify the reason for the return, purchase date, and order number.